Posts Tagged ‘Spot Upselling Opportunities’

If the word “upsell” makes your staff cringe, you are not alone. Tennis club employees, academy staff, and even coaches often think of upselling as pushy or awkward. But when done right, upselling is not sleazy—it is service. The key? Training your team to recognize upselling as a value-add, not a sales gimmick. In this guide, we will walk through a complete strategy for training your staff to confidently and authentically recommend upgrades, add-ons, and…